Privacy Policy

Effective Date: [12/26/2025]

Business Name: Top Tier Dog Training LLC (“Top Tier Dog Training,” “we,” “us,” or “our”)

Location: California, United States

Top Tier Dog Training LLC values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, contact us, or use our services.

By using our website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

When you fill out forms, contact us, or book services, you may provide:

• Name

• Phone number

• Email address

• Address (if applicable for services)

• Information about your dog (name, age, breed, behavior concerns, training goals)

• Any messages or information you submit through our contact forms

B. Automatically Collected Information

When you use our website, we may automatically collect:

• IP address

• Browser type

• Device type

• Pages you visit and time spent on the website

• General location (approximate)

This data helps us improve our website and customer experience.

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2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide customer support

• Schedule consultations and services

• Provide dog training services and personalized recommendations

• Send confirmations, updates, and service-related communications

• Improve our website, marketing, and user experience

• Prevent fraud or unauthorized access

• Comply with legal requirements

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3. Text Messages & Phone Calls

If you provide your phone number, you may receive calls or text messages from us regarding:

• Booking confirmations

• Appointment reminders

• Training updates

• Customer service communication

Message and data rates may apply depending on your carrier. You may opt out of text messages at any time by replying STOP.

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4. Email Communication

If you provide your email, you may receive emails such as:

• Responses to inquiries

• Appointment confirmations

• Training follow-ups

• Promotions or announcements (if you opt in)

You can unsubscribe from promotional emails at any time using the link in the email or by contacting us.

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5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

• Improve website performance

• Understand visitor behavior

• Track basic analytics

You can disable cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.

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6. Sharing Your Information

We do not sell your personal information.

We may share information only when necessary, such as:

• With service providers who help us operate our website, scheduling, or communication (example: website hosting, forms, analytics, CRM tools)

• When required by law or legal process

• To protect our rights, safety, and property

Any third-party providers we use are expected to handle your information responsibly.

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7. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of those third-party sites. We recommend reading their privacy policies.

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8. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

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9. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the right to:

• Know what personal information we collect and how we use it

• Request access to the personal information we have about you

• Request deletion of your personal information (with certain exceptions)

• Correct inaccurate personal information

• Opt out of the sale or sharing of personal information (we do not sell personal information)

• Not be discriminated against for exercising your privacy rights

To submit a request, contact us using the information below. We may need to verify your identity before completing certain requests.

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10. Children’s Privacy

Our services and website are not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will delete it.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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12. Contact Us

If you have questions about this Privacy Policy or want to request changes to your information, contact us:

Top Tier Dog Training LLC

Email: [justin@toptierdogtraining.com]

Phone: [951-200-9125]

Service Area: California

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If you want, I can also make you:

✅ a Terms & Conditions page

✅ a Cookie Policy (for ads + tracking)

✅ a short “Privacy Policy” version for the footer pop-up

✅ add your business address + email + phone neatly (just send them)